Taking off: India’s aviation industry fueled by technology.

In an article published by Kyndryl, India’s aviation industry is said to be experiencing rapid growth and expansion due to increasing air travel demand and a growing middle-class demographic. The Indian government has plans to invest about $12 billion by 2025 on airports and aircraft to meet this demand. The International Air Transport Association (IATA) also predicts that India will become the world’s third-largest air passenger market in the next decade. However, this growth presents new challenges for airports in areas such as infrastructure, sustainability, and technology.

Some key points highlighted in the article include:

• India’s domestic air traffic accounts for 69% of total airline traffic in South Asia.
• India expects to handle one billion trips annually at its airports in the near future.
• The country aims to have 220 operational airports by 2025, up from 148 in 2023.
• With the growth of air travel, airports must embrace digital transformation and innovation to cater to the needs of passengers, businesses, and communities.
• DigiYatra, India’s digital initiative, aims to create seamless and paperless travel experiences by integrating passengers’ digital IDs and reducing bottlenecks in airport processes.
• Airports need assistance in integrating and orchestrating disparate IT systems and data sources to achieve seamless data exchange and collaboration across the airport value chain.
• Adopting an application programming interface (API) platform delivery model can help airports leverage common data models and microservices to optimize operations and deliver personalized experiences.
• Data and generative AI can help airports create memorable passenger experiences by providing consistent responses to customer queries and enhancing engagement through social robotics.
• Airport modernization is essential for the decarbonization of the aviation sector and will be integral to India’s economic progress.

The article emphasizes the importance of technology in shaping the future of India’s aviation industry and highlights the need for airports to embrace digital transformation to meet the growing demands of air travel.