T-Mobile’s Scam Shield blocks 19 billion scam calls in 2023

February 29, 2024
1 min read


– T-Mobile’s Scam Shield technology blocked and identified 19.8 billion scam calls in 2023
– Scammers are continually changing tactics, but T-Mobile is committed to fighting them

Earlier today, T-Mobile released its third annual Scam and Robocall report, revealing that Americans collectively lost $10 billion to scams in 2023, the highest reported number ever. Despite scammers changing their tactics, T-Mobile’s Scam Shield technology successfully blocked and identified 19.8 billion scam calls in 2023. This led to a 51% decrease in scam calls for T-Mobile customers compared to 2022. T-Mobile President of Technology, Ulf Ewaldsson, stated that scammers are evolving, but so is T-Mobile’s technology, allowing them to continuously improve their scam protection efforts.

T-Mobile’s commitment to fighting scam callers and robocallers using AI tools and their patented Scam Shield technology has resulted in a significant decrease in scam calls for their customers. The full report can be found here.

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